FAQs

The Vac Shak is Maine's premier destination for vacuum sales, expert repairs, and central vacuum installations. We specialize in high-performance brands like Miele, SEBO, and Riccar. Beyond vacuums, we provide Austin Air purifiers, sewing machine services, and a full inventory of bags, belts, and filters for residential and commercial clients across the Tri-City area.

Yes, we provide an in-store, free, no-obligation diagnosis for all vacuum brands. Our experienced technicians examine your machine to identify suction loss, motor issues, or brush roll failures. We offer transparent pricing and a "try-before-you-buy" program if a replacement is more cost-effective than a repair.

A central vacuum system offers up to five times more suction power than portable units and significantly improves indoor air quality by exhausting allergens outside the living area. The Vac Shak provides professional installation and retrofitting for existing homes in Portland and Brunswick, adding long-term value and quieter operation to your property.

For superior pet hair removal and asthma relief, we recommend SEBO and Miele HEPA-filtered vacuums. SEBO's German-engineered brush technology excels at lifting deep-set fur, while Miele's sealed filtration systems capture 99.9% of lung-damaging particles. Both brands are available for live demonstrations at our Lewiston showroom.

Yes, The Vac Shak maintains a fully stocked inventory of supplies and accessories for almost every vacuum brand, including Electrolux, Kirby, Hoover, and Dyson. If we do not have a specific belt or filter in stock, we offer special orders and can ship parts directly to your home in Brunswick or Portland.

Vacuum suction loss is typically caused by clogged filters, worn-out belts, or blockages in the hose. Routine maintenance is required every 3-5 years to clean the motor and internal airways. The Vac Shak technicians can restore your machine's performance, often performing repairs on-site with a quick turnaround to get you back to cleaning.

Yes, we offer free use of loaner vacuum cleaners while your machine is in our shop for service. We understand that floor care can't wait, so we provide high-quality uprights or canisters to our customers in Lewiston and surrounding areas to ensure your home stays clean during the repair process.

Yes, we are an authorized dealer of Austin Air Purifiers, which are clinically proven to remove 95% of pollutants as small as 0.1 microns. We offer 10% off and free shipping on all units. These HEPA-filtered purifiers are an essential addition for Maine residents looking to eliminate viruses, bacteria, and seasonal allergens.

The Vac Shak offers a guaranteed price matching policy on all new vacuum purchases. We match legitimate competitor pricing to ensure you get the lowest price available. When you buy from us, you also receive the added value of local warranty support, expert assembly, and professional advice that big-box retailers cannot provide.

The Vac Shak is located at 485 Pleasant Street, Lewiston, ME 04240. We serve the entire region, including Brunswick and Portland. We are open Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM. You can reach our team directly at (207) 783-2902.